Customer Experience Representative – ICS

On Site Full TimeDallas, Texas, United StatesJ.B. Hunt Transport Services

Role Overview

The incumbent is responsible for executing customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.

What You Will Do

Key responsibilities include promoting positive customer relationships, monitoring and supporting on-time delivery, proactively communicating with customers, and entering customer orders into the order management system.

Why It Might Be a Fit

The ideal candidate will embody a customer-centric mindset, be able to effectively transmit and receive ideas, and maintain composure under pressure. Sales focus and ability to meet or exceed customer needs are also essential.

Requirements

  • High School Diploma/GED
  • up to 1-2 years of Customer Service or Sales experience
  • Bachelor’s Degree

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually

To apply for this job please visit jbhunt.wd501.myworkdayjobs.com.


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