Role Overview
As an Account Manager, you will drive customer success and revenue growth by managing a portfolio of innovative clients from various industries.
What You Will Do
Build trusted relationships with customers, drive successful onboarding, deliver tailored training, and monitor customer engagement.
Why It Might Be a Fit
You will leverage customer insights and usage data to improve engagement strategies, scale adoption initiatives, and enhance overall customer success.
Requirements
- 3+ years in B2B SaaS customer success, account management, or related customer-facing roles
- Experience in enterprise software, AI, intellectual property, information services, or consulting is a plus
- Bachelor’s degree or above; background in business, chemical, engineering, or related fields is a plus
- Excellent interpersonal and presentation skills
- Proficiency in using AI tools such as ChatGPT, Claude, Gemini and other productivity or sales AI tools
- Passionate about customer success and ability to understand complex business challenges
- Strong sense of urgency, curiosity and ownership, with the willingness to take initiative
- Experience selling into R&D, IP, legal, or innovation teams is highly preferred
To apply for this job please visit linkedin.com.
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