Inside Sales Representative

Role Overview

The Inside Sales Representative will provide exemplary customer satisfaction to assigned accounts through the sale or rental of products and services offered by North Star JCB. The Sales Representative will serve as the primary liaison between North Star JCB and the customer.

What You Will Do

Handle inbound and outbound sales inquiries, provide product information, close sales, respond to customer complaints, and maintain accurate records of customer interactions and sales activities.

Why It Might Be a Fit

The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry.

Requirements

• At least 2 years of inside sales support, and/or parts/service sales experience, preferably in the equipment sales or rental industry.
• Proven experience in inside sales, preferably in the equipment industry
• Strong customer service skills and a customer-centric approach
• Excellent communication skills, both verbal and written
• Ability to multitask, prioritize, and manage time effectively
• Proficient in using CRM software and MS Office Suite
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid holidays