People Operations Associate

Role Overview

Join JD Sports’ People Operations team as a People Operations Associate, providing administrative support for joiner, mover, and leaver processes, and general ‘people’ queries from 30,000 colleagues. The role is an entry-level opportunity for development in the People profession.

What You Will Do

Respond to customer queries, process starter, mover, and leaver activity, validate information, keep customers informed, and maintain secure records. Triage complex matters to the appropriate team.

Why It Might Be a Fit

The role requires excellent customer service skills, attention to detail, and a ‘can-do’ attitude. The team prides itself on providing high-quality service, with over 95% positive customer feedback in recent surveys.

Requirements

• Excellent customer service
• Great attention to detail
• Pride in producing high-quality work
• Team spirit
• A ‘can-do’ attitude

Benefits

• Staff discount on JD Group and other brands within the organisation
• Personal development opportunities to learn and develop at work