Marketing & Customer Experience Manager (Part-time)

Role Overview

As a Customer Experience Manager, you will play a central role in developing and nurturing relationships with the asset’s tenant partners while helping ensure every aspect of service, branding, marketing, and presentation reflects premium grade standards.

What You Will Do

Deliver, manage, and evaluate events and activations in line with the strategic marketing plan, oversee content management for all front-of-house digital platforms, and ensure all building-related marketing collateral and customer touch points convey the brand consistently and effectively.

Why It Might Be a Fit

We are looking for a proactive, positive approach that contributes to a supportive team environment, excellent communication and interpersonal skills, and a demonstrated ability to build rapport and cooperative relationships with customers and visitors.

Requirements

• 2-3 years of experience in a customer-facing or B2B role
• Event planning and management experience essential
• Demonstrated ability to build rapport and cooperative relationships with customers and visitors
• Excellent communication and interpersonal skills, both verbal and written
• Sound computer skills, including proficiency with the Microsoft Office suite

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia’s #1 Commercial Real Estate firm
• Premium offices