Partner Success Manager

Role Overview

This position combines partner management, customer success, account development, and commercial strategy in a technology-driven environment. The Partner Success Manager will build and expand strategic relationships with technology partners across the DACH region and wider Europe, managing a portfolio of existing partners to maximize adoption, business growth, and long-term value.

What You Will Do

The main day-to-day responsibilities include developing strong partner relationships, identifying growth opportunities, and ensuring long-term success through proactive account management. The Partner Success Manager will create and execute partner growth plans, manage renewals, and support commercial discussions related to contracts, usage, and future growth opportunities.

Why It Might Be a Fit

The ideal candidate combines strong relationship management skills with commercial awareness and experience working with technology-focused customers or partners. The Partner Success Manager will act as a trusted advisor, understanding partner goals, challenges, and opportunities while driving measurable outcomes.

Requirements

• Fluent German and English communication skills
• 3+ years of experience in Partner Success, Customer Success, Account Management, Partner Management, or a similar commercial relationship role
• Experience working with B2B technology products, services, or software solutions
• Strong consultative approach with proven ability to build trusted relationships with partners and stakeholders
• Demonstrated experience increasing account value through adoption, expansion, upselling, or cross-selling
• Experience managing renewals, retention strategies, and customer or partner success initiatives
• Confidence leading business reviews, account planning sessions, and stakeholder meetings
• Ability to understand business models and connect technology solutions to measurable business outcomes
• Strong organizational skills, ownership mindset, prioritization abilities, and attention to detail
• Ability to collaborate effectively with distributed technical and commercial teams
• Experience using CRM systems, forecasts, account plans, and structured reporting processes

Benefits

• Remote work opportunities from Europe
• Flexible working hours to support a balanced and autonomous working style
• High level of ownership, visibility, and impact within an international environment
• Opportunity to work with a distributed global team
• Support for private medical insurance depending on location
• Additional benefits and perks based on country, residency, location, and seniority