Sales Operations Manager

Role Overview

The Sales Operations Manager will help optimize processes, systems, data, and commercial infrastructure to enable a B2B sales organization to perform and scale effectively. The role combines strategic thinking with hands-on execution across forecasting, pipeline management, reporting, data quality, and sales enablement.

What You Will Do

The Sales Operations Manager will partner with sales leadership, analyze sales processes and performance, build and maintain sales resources, monitor and improve sales data quality, develop SOPs, coordinate onboarding and training, lead strategic and continuous improvement initiatives, and translate complex sales and operational data into clear, actionable recommendations.

Why It Might Be a Fit

The Sales Operations Manager will have significant exposure across the organization, opportunities for continued professional growth, and a strong focus on work-life balance, flexibility, employee recognition, and professional development.

Requirements

• 5+ years of experience in Sales Operations, Commercial Leadership, Business Analytics, or a related field
• Bachelor’s degree in Business, Finance, Marketing, Operations, Science, Engineering, or a related discipline
• Experience supporting a B2B sales organization, ideally in a complex technical, industrial, manufacturing, technology, or recurring-revenue environment
• Demonstrated experience using Salesforce and Power BI to support sales effectiveness, reporting, data quality, system adoption, and process improvement
• Strong analytical and problem-solving abilities, with the capacity to turn complex data into practical business recommendations
• Strong project and change management capabilities, with experience taking initiatives from identifying an opportunity through implementation
• Excellent communication and collaboration skills, with the ability to influence stakeholders across different functions and organizational levels
• Highly organized and detail-oriented, with a strong focus on data accuracy, process consistency, and operational discipline
• Strategic mindset combined with a hands-on approach to solving operational challenges
• Comfortable working in a fast-paced environment and balancing strategic priorities with day-to-day execution
• Strong ownership, adaptability, and commitment to continuous improvement

Benefits

• Remote work opportunity within Canada
• Competitive salary range of $90,000–$105,000 CAD annually
• Additional compensation opportunity through a Sales Incentive Bonus Plan
• Generous paid time off, including 5 paid flex/sick days, 2 volunteer days, 3 weeks of paid vacation, and paid holidays
• Company-matched retirement savings through an RRSP plan, including a 3% company match in Canada
• Comprehensive health and wellness benefits, including health, dental, vision, life, and long-term disability coverage
• Additional Canadian benefits may include critical illness and AD&D coverage
• Mental health resources and access to an Employee Assistance Program
• Company-sponsored social events and opportunities to connect with colleagues
• Strong focus on work-life balance, flexibility, employee recognition, and professional development