Role Overview
Lead the delivery of product uptime, machine performance, and customer success across the assigned territory and product lines. Build dealer technical capability, coordinate effective problem resolution, and connect dealers to deliver an outstanding customer experience.
What You Will Do
Drive product uptime, support dealer development, coordinate technical issue resolution, and promote centralized support. Conduct proactive dealer and customer visits, and collaborate across functions to deliver coordinated customer support.
Why It Might Be a Fit
The ideal candidate has a degree or equivalent, relevant work experience, excellent coaching and interpersonal skills, and the ability to work independently and manage multiple priorities.
Requirements
- Ability and willingness to travel regularly across the assigned EMEA territory, including non-EU countries.
- Degree or equivalent & relevant work experience within agriculture, agronomy, agricultural engineering, precision agriculture, technical support, customer support.
- Excellent coaching & interpersonal skills, ability to motivate, engage, and unite people around common objectives.
- Ability to work independently, remain self-motivated and self-organized, and manage multiple support priorities.
- Fluent in English.
Benefits
- Employment contract
- Opportunities for professional development within the company
- Employee referral program
- Additional vacation days based on length of employment
- Holiday allowance when taking at least 2 weeks off
- Daily use of a foreign language in a friendly international working environment
- Private medical care, life insurance, a sports card, meal allowance, language courses, a social fund budget, and various additional fun events in our office
- Free access to our e-learning platform, featuring over 1,000 courses
To apply for this job please visit careers.deere.com.
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