Manager, Market Access Marketing Operations

Role Overview

The Manager, Market Access Marketing Operations will partner with the Director to build, run, and continuously improve the processes, tools, and capabilities that enable Market Access Marketers to plan and execute effectively.

What You Will Do

Key responsibilities include coordinating the annual planning cycle, supporting operations and adoption of the COMPASS operating model, partnering with SCG CAC reviewers, and designing and delivering ongoing upskilling through MAM Touchpoint calls.

Why It Might Be a Fit

This role offers broad exposure across SCG planning, governance, and enablement, and is designed as a development opportunity toward future MAM roles.

Requirements

• Bachelor’s degree required; MBA preferred
• 5+ years of pharmaceutical/healthcare industry experience; marketing or related healthcare experience is ideal
• Hands-on experience working within the J&J CAC process, with a solid understanding of reviewer roles, workflows, systems, and compliance expectations
• Proven ability to lead and prioritize multiple high-visibility projects at once, with disciplined project management and attention to detail
• Thrives in a matrixed, evolving environment and brings structure and clarity to ambiguity
• Strong stakeholder management skills, with the ability to build trust, balance competing priorities, and manage varying expectations across SCG functions and levels, including senior leadership
• Clear, articulate, and decisive communicator who can set direction, present with confidence, and influence without authority
• Demonstrated change management capability, with experience driving adoption of new processes and reinforcing new ways of working and behaviors across teams
• Skilled in using AI and agentic tools to elevate deliverables, accelerate analysis, and streamline workflows, and to help others adopt them

Benefits

• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

Tagged as: Change Management, Clari, Project Management