Product Manager, Onboarding and Growth

Role Overview

Ashby is looking for a growth-oriented product manager to help users onboard and expand their usage of the product. The role involves eliminating frustration and bringing delight to customers, working with engineers who deeply understand the customer and business problem, and owning the solution end-to-end.

What You Will Do

The product manager will be responsible for designing a thoughtful onboarding experience for each role, prioritizing how to use the product and email to help users at different stages. They will also spearhead product-led growth, work closely with the Customer Success team, and own transactional email.

Why It Might Be a Fit

The ideal candidate has owned onboarding, expansion, or growth for a B2B SaaS product, has strong product taste, and thinks of growth as more art than science. They should have built a growth strategy rooted in principled thinking, research, and data, and be able to show evidence of driving long-term growth results.

Requirements

• owned onboarding, expansion, or growth for a B2B SaaS product
• strong product taste
• built a growth strategy rooted in principled thinking, research, and data
• driven long-term growth results
• excellent written communication skills
• developed product metrics deeply connected to customer value
• exceptional relationships with customer success teams
• coached and motivated high-agency engineers and driven urgency

Benefits

• 10-year exercise window for stock options
• unlimited PTO with four weeks recommended per year
• twelve weeks of fully paid family leave in the US
• generous equipment, software, and office furniture budget
• $100/month education budget
• $250/month tool budget
• top-tier health insurance for you and your dependents in the US
• high-quality supplemental health insurance for you and your dependents in other countries