Role Overview
The role involves creating memorable customer experiences, supporting wholesale customers and Territory Managers, and representing the company’s brands face-to-face at tradeshows.
What You Will Do
You will make an impact by becoming a true brand ambassador, supporting customers across phone, email, and direct messaging, and keeping customers up to date.
Why It Might Be a Fit
You’ll bring a proactive, knowledgeable, and friendly approach to every conversation, always looking for opportunities to exceed expectations and create an experience our customers remember for all the right reasons.
Requirements
- Previous experience in a telephone-based customer service or administration role
- Experience working with both wholesale and retail customers
- Excellent written and verbal communication skills
- Strong attention to detail and the ability to process information accurately
- Intermediate Microsoft Excel knowledge
- Experience using ERP and accounting software, or a willingness to learn new systems quickly
Benefits
- A base salary of $33,000 – $37,000 DOE
- A broad range of benefits
- Opportunities to make an impact as well as learn and develop further
- An innovative and friendly workplace with a team we’re proud to be part of
To apply for this job please visit careers.katieloxton.com.
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