Role Overview
The ideal candidate will be a highly results-driven, action-oriented, customer-focused, and self-motivated individual with the ability to handle numerous tasks simultaneously.
What You Will Do
Provide technical support, resolve issues, and act as the voice of the customer to enhance software functionality and user experience.
Why It Might Be a Fit
The ideal candidate is a proactive, results-driven individual with a passion for people, sales, and technology, capable of building strong client relationships while providing top-tier support and identifying opportunities to enhance client software utilization.
Requirements
- Minimum of bachelor’s degree in business, marketing, or English
- 5+ years supporting or implementing business software (ERP, field service, accounting, or payroll software strongly preferred)
- Experience troubleshooting cloud-hosted applications using AI tools
- Excellent knowledge of CS tools like Freshdesk, Hubspot, or Salesforce
- Excellent interpersonal, listening, and written communication skills
To apply for this job please visit talentmanagementsolution.wd3.myworkdayjobs.com.
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