Growth Account Manager at VC backed Fintech startup

Role Overview

The company is a Seed-stage European Fintech and lending platform focused on SaaS and AI companies, preparing to scale its lending arm. This is a newly created, foundational Customer Success role: you’ll build the account management motion and own a portfolio of high-value customers.

What You Will Do

Own and grow a portfolio of customers, focusing on expansion, upsell, cross-sell and retention. Act as a trusted advisor to fast-growing clients on their financing decisions. Work with the Head of Commercial and CEO to build the customer success motion from scratch.

Why It Might Be a Fit

3+ years of quota-carrying experience in B2B SaaS or Fintech, or 3+ years in finance or alternative financing, or 2-3 years as a CSM, AE or Account Manager in high-growth SaaS. Experience closing larger deals and building relationships with senior stakeholders. A competitive, empathetic communicator who can discuss sensitive financial topics.

Requirements

• 3+ years of quota-carrying experience in B2B SaaS or Fintech
• 3+ years in finance or alternative financing
• 2-3 years as a CSM, AE or Account Manager in high-growth SaaS
• Experience closing larger deals and building relationships with senior stakeholders
• A competitive, empathetic communicator who can discuss sensitive financial topics

Benefits

• £65-75k base
• Uncapped commission
• Stock options