Marketing Operations & CRM Manager

Role Overview

The Marketing Operations & CRM Manager will run the day-to-day operation of the HubSpot customer relationship management (CRM) platform, owning workflows, data flows, and system integrations to keep lead and customer data accurate and reliable.

What You Will Do

The role involves owning the HubSpot workflow inventory, setting standards for enrollment criteria, branching, re-enrollment, and suppression, building, testing, and maintaining workflows, and reviewing and approving complex builds.

Why It Might Be a Fit

The ideal candidate will have five or more years in CRM or marketing operations, including two or more years owning a CRM platform or leading other contributors, and advanced HubSpot experience across Marketing Hub, Sales Hub, and Operations Hub.

Requirements

• Bachelor’s degree from an accredited college or university in business, marketing, information systems, or a related field, or equivalent experience
• Five or more years in CRM or marketing operations, including two or more years owning a CRM platform or leading other contributors
• Advanced HubSpot experience across Marketing Hub, Sales Hub, and Operations Hub
• Experience integrating a CRM with at least two of these three areas: DAM systems; project management tools such as Asana, Jira, or Monday; creative and content tools such as Canva, Adobe, content management systems, or testing platforms
• Experience with paid media platforms (Meta, TikTok, and Google) and the tracking they require

Benefits

• Annual salary of $116,400 – $134,100
• Bonus potential
• Medical/dental/vision coverage
• Discounts on mortgages and home appliances
• 401(k) plan with a company match