Role Overview
The Customer Experience Representative will assist the Sales and Clinical Teams in promoting and selling the IpsiHand medical device, supporting customers through their journey, and partnering with potential customers to gather necessary insurance information.
What You Will Do
The role involves proactive outreach, responding to inbound requests, managing scheduling and coordination of customer events, and tracking customer progress through each stage of the funnel.
Why It Might Be a Fit
The ideal candidate is sales-focused, customer-centric, and passionate about helping customers achieve outcomes and driving revenue for the business.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or related field
- 1-2 years of sales or customer service experience or equivalent
- Sales focused and customer-centric
- Self-motivated, driven to succeed, and competitive
- Strong verbal and written communication skills
- Fast learner, team player, with the ability to adapt to change quickly
Benefits
- Competitive Compensation ($20-$28/Hour)
- 401(k) Retirement Savings Plan
- Accrued PTO
- 13 Paid Holidays
- Monthly Cell Phone Stipend (If Applicable)
- Life Insurance, LTD and STD
- Remote work desk allowance
To apply for this job please visit kandu.com.
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