Role Overview
Manage and grow a portfolio of complex customers, owning the full customer lifecycle from onboarding to renewal.
What You Will Do
Own a portfolio of mid-market & enterprise customers, manage the full lifecycle, identify and close upsell & cross-sell opportunities, and run commercial conversations.
Why It Might Be a Fit
3+ years in Customer Success, Account Management or another commercial client-facing role, experience managing complex B2B accounts, and strong analytical and problem-solving skills.
Requirements
- 3+ years in Customer Success, Account Management or another commercial client-facing role
- Experience managing complex B2B accounts, ideally within SaaS
- Previous sales experience or clear commercial responsibility
- Comfortable owning renewals, upsell and expansion
- Strong analytical and problem-solving skills
- Confident presenting to executives and key decision-makers
- Excellent English communication skills
- Comfortable working autonomously in a fast-growing environment
Benefits
- €60K–€70K base salary + bonus
- 25 days paid vacation
- Hybrid working from the Amsterdam Office
To apply for this job please visit linkedin.com.
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