Customer Success Manager – SaaS Start-up

On Site Full TimeNetherlandsKatapult

Role Overview

We are looking for a commercially oriented Customer Success Manager who has full control of the customer journey.

What You Will Do

Guide customers from signed contract to renewal: implementation, onboarding and adoption, Monitor customer health and find opportunities to increase usage within installation companies, Achieve renewals, upsell and expansion: increase revenue per customer

Why It Might Be a Fit

2+ years of experience as Customer Success in SaaS/IT with affinity for technology, Fluent in Dutch and English

Requirements

  • 2+ years of experience as Customer Success in SaaS/IT
  • Affinity for technology
  • Fluent in Dutch and English

Benefits

  • €55,000–€65,000 basic salary
  • Uncapped bonus
  • Company car
  • Face-to-face visits across the country
  • Close collaboration with the founders

To apply for this job please visit linkedin.com.

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