Customer Marketing Manager

Role Overview

The Customer Marketing Manager will partner with advertisers, lead customer onboarding and platform training, guide the development and refinement of AI-generated video creative, resolve platform challenges, and collaborate with internal teams to improve adoption, customer experience, and campaign success.

What You Will Do

Serve as a trusted advisor to advertisers, guide customers through onboarding and training, review and refine creative assets, manage client questions, and create scalable training materials.

Why It Might Be a Fit

The ideal candidate will have 4+ years of professional experience, including at least 3 years in a customer-facing role, and strong client relationship management, presentation, communication, and problem-solving skills.

Requirements

• 4+ years of overall professional experience
• 3 years in a customer-facing, training, enablement, account management, or customer success role
• 2+ years of experience working with technology platforms, digital products, or software-enabled workflows
• Experience leading customer training, onboarding, demonstrations, or platform enablement sessions
• Strong client relationship management, presentation, communication, and problem-solving skills

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered