Role Overview
Join a dedicated retention pod to keep QuickBooks customers for longer. You will own the lifecycle marketing strategy and execution for retention goals, from defining the audience to launching and optimizing campaigns.
What You Will Do
Design, launch, and manage multiple end-to-end customer journey campaigns, build personalized onboarding programs, develop proactive interventions, and build value demonstration programs.
Why It Might Be a Fit
Strong analytical and problem-solving skills, experience with personalization and targeting, and ability to tie campaign results to retention and saves outcomes.
Requirements
- Bachelor’s degree required
- 5+ years of CRM marketing experience in B2C or B2B digital marketing
- Retention or churn-reduction marketing experience strongly preferred
- Experience setting up, executing, and measuring lifecycle email campaigns for SaaS or subscription products
- Strong analytical and problem-solving skills
- Experience with personalization and targeting
- Proficiency with project management software and data analysis tools
Benefits
- Medical/dental/vision insurance
- HSA
- FSA
- 401(k)
- Life, disability & ADD insurance
- Paid time off (for salaried personnel)
- Paid sick leave (for hourly employees on a Service Contract Act project)
To apply for this job please visit linkedin.com.
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