Operations Associate and Sales/Customer Experience Associate

Role Overview

Kid to Kid is a purpose-driven resale brand where parents help parents by giving quality children’s items a second life. Working at Kid to Kid means being part of a team that values efficiency, community, and learning. Every team member plays a key role in creating a friendly, upbeat, and organized store experience.

What You Will Do

The Operations Associate ensures efficient product intake, accurate pricing, processing, and smooth daily operations. The Sales/Customer Experience Associate delivers excellent customer service by creating a welcoming shopping environment, maintaining store presentation, and supporting efficient product flow.

Why It Might Be a Fit

This role supports backroom organization, product intake, and processing efforts that directly impact sell-through and store presentation. The Sales/Customer Experience Associate supports both sales and operations through teamwork, flexibility, and attention to detail.

Requirements

• Friendly, approachable, and enthusiastic demeanor
• Willingness to learn and support team goals
• Able to stand for the entire shift, sitting only for breaks
• Dependable and punctual with a proactive attitude
• Efficient and able to meet daily targets
• Attention to detail and strong organizational skills
• Team-oriented with good communication skills
• Knowledge of or willingness to learn kids’ apparel and shoes, toys, and equipment trends
• Willingness to cross-train in customer experience operations
• Attention to detail and pride in presentation
• Strong multitasking and time management skills
• Interest in creative content creation and community outreach

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development