Role Overview
The Product Operations Manager will play a pivotal role in ensuring the seamless operation, quality, and success of our products. As a leader in this space, you will be responsible for driving operational excellence, coordinating cross-functional teams, and maintaining a strong focus on customer-centric solutions.
What You Will Do
Work closely with PM’s and internal stakeholders to ensure products have the needed operational support from inception, to long term product maintenance. Lead and manage cross-functional efforts to diagnose and prioritize root causes of user/product issues.
Why It Might Be a Fit
This role requires a combination of technical expertise, analytical thinking, and a collaborative mindset to deliver high-impact results while continuously enhancing the user experience.
Requirements
- 5+ years of experience in B2C Tech, Product, Operations, Consulting, or a fast paced start-up environment
- 1+ years of experience as a people manager
- Strong project management skills and the ability to align internal and external stakeholders effectively
- Experience managing vendors against SLAs
- Analytical experience, and ability to diagnose and prioritize product issues in a fast-paced environment
- A track record of running launches and and driving process improvements for long-term operational success
- Strategic thinking, and demonstrates ability to communicate long-term product strategy
Benefits
- Dental insurance
- Vision insurance
- Base salary range: $160,000—$200,000 USD
To apply for this job please visit job-boards.greenhouse.io.
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