Customer Advisor (m/f/d) Inbound Customer Retention

Role Overview

Handle customer inquiries by phone in mobile communications, focusing on customer retention, and operate customer-specific IT systems.

What You Will Do

Expertly advise on products, prices, and tariffs, and handle complaints independently.

Why It Might Be a Fit

You’ll work in a friendly, motivated team with attractive career and development opportunities, and enjoy a safe job with flexible working hours.

Requirements

  • Secure communication and expression skills in German
  • Readiness for flexible working hours
  • Service orientation and quality awareness
  • Good PC knowledge and interest in telecommunications products

Benefits

  • Meals allowance
  • Hansefit – subsidies for fitness and leisure
  • Job bike
  • Job ticket
  • Incentive programs and team events
  • Development opportunities
  • Corporate benefits – discounts in online shops
  • Pension scheme and EAP – Employee Assistance Program

To apply for this job please visit linkedin.com.

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