Role Overview
Expert handling of customer inquiries in mobile communications with a focus on customer retention. Active advice on products, prices, and tariffs. Independent processing of complaints and grievances.
What You Will Do
Process customer inquiries, provide product advice, and handle complaints.
Why It Might Be a Fit
Good communication skills, flexibility, and a service-oriented mindset are required.
Requirements
- Secure communication and expression skills in the German language
- Willingness to be flexible in terms of time, both in shifts and on weekends
- Service orientation and quality awareness
- Good PC knowledge and interest in telecommunications products
Benefits
- Meal subsidy
- Hansefit – Subsidies for fitness & leisure
- Job bike
- Job ticket
- Incentive program and team events
- Corporate benefits – Discounts in online shops
- Pension plan and EAP – Employee Assistance Program
To apply for this job please visit linkedin.com.
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