Sales Operations Specialist

Role Overview

We are looking for a highly organized and data-driven Sales Operations Specialist with 5+ years of experience in the IT services industry. The ideal candidate will support the sales team by optimizing processes, managing CRM systems, generating insights, and ensuring smooth execution of sales operations to drive business growth.

What You Will Do

Manage and optimize the end-to-end sales operations process, maintain and administer CRM systems, generate sales reports, and track sales pipeline, forecasts, and revenue targets.

Why It Might Be a Fit

The ideal candidate will have strong analytical, problem-solving, and communication skills, experience working with cross-functional teams and senior stakeholders, and a Bachelor’s degree in Business Administration, Marketing, IT, or a related field.

Requirements

• Bachelor’s degree in Business Administration, Marketing, IT, or a related field
• 5+ years of experience in Sales Operations within an IT Services, Software Development, Digital Solutions, or Technology Consulting company
• Strong experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or similar tools
• Excellent knowledge of sales reporting, forecasting, and pipeline management
• Advanced proficiency in Excel, Google Sheets, and reporting tools
• Strong analytical, problem-solving, and communication skills
• Experience working with cross-functional teams and senior stakeholders

Benefits

• Competitive salary package
• Flexible working hours with a focus on outcomes and productivity
• Generous paid leave policy, including paid leave, causal leave, sick leave, and public holidays
• Health insurance benefits
• Professional development and learning opportunities
• Exposure to global clients and diverse projects
• Collaborative and inclusive work culture
• Career growth and advancement opportunities
• Employee engagement activities and team events
• Supportive work-life balance environment