Director, Product Operations & Execution

Role Overview

The Director, Product Operations & Execution defines and leads the operating system that enables the Product organization to translate strategy into consistent execution. The role brings together program execution, launch orchestration, field readiness, operational excellence, and data-driven decision-making to improve how product priorities move from planning through delivery and adoption.

What You Will Do

In partnership with the VP, Product Operations & Excellence and other Product leaders, define and lead the Product Operations strategy, operating model, governance, and roadmap in alignment with Product and business priorities. Act as a trusted advisor to Product and technology leaders, identifying execution risks, operational gaps, and opportunities to improve organizational effectiveness.

Why It Might Be a Fit

The Director also champions the responsible use of AI, automation and intelligent workflows to improve transparency, predictability, decision velocity, and productivity.

Requirements

• Bachelor’s degree in Business, Technology, Product Management, Operations, or a related field; or equivalent relevant experience.
• 10+ years of progressive experience in product operations, program management, business operations, product management, or a related function within an enterprise software or SaaS environment.
• 5+ years of leadership experience building, managing, and developing high-performing teams in a complex, global organization.
• A collaborator with proven experience leading complex product or platform programs and improving cross-functional execution and delivery predictability at scale.
• Demonstrated experience designing and implementing operating models, governance, portfolio processes, and continuous improvement practices.
• Strong understanding of product development lifecycles, release and launch management, and cross-functional field readiness.
• Experience using data, analytics, AI-enabled tools, and automation to streamline operations, improve reporting, and support faster, more informed decisions.
• Strong business acumen and systems thinking, with the ability to connect strategy, execution, customer impact, and operational performance.
• Exceptional leadership, communication, and stakeholder management skills, with the ability to influence senior leaders and align teams without direct authority.
• Ability to lead through ambiguity and change while balancing strategic priorities with disciplined execution and a company-first mindset.

Tagged as: Data Analysis