Product Operations Specialist

Role Overview

The Product Operations Specialist enables the Product organization to execute more effectively, consistently, and at scale by developing and improving the processes, frameworks, tools, reporting structures, and operating practices that support product delivery and execution.

What You Will Do

Partner with Product and Product Operations leaders to design, implement, and continuously improve Product delivery and execution frameworks, including execution planning, market validation, lifecycle governance, and standardized operating practices that enable consistent execution across the Product organization.

Why It Might Be a Fit

This role is ideal for someone who enjoys improving the system behind product execution: identifying friction, designing better processes and tools, using data to understand what is working, and helping Product teams adopt more consistent and effective ways of working.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, Operations, Information Systems, or a related field, or an equivalent combination of education and experience.
• 5+ years of progressive experience in Product Operations, Business Operations, Program Management, Product Management, or a related discipline.
• Experience supporting software, SaaS, or technology product organizations, with an understanding of how product strategy moves through planning, development, validation, release, and in-market operations.
• Demonstrated success designing, implementing, and improving scalable operational processes, execution frameworks, workflows, governance practices, and organizational standards across multiple teams.
• Experience leading cross-functional process and operational improvement initiatives and influencing stakeholders to adopt new ways of working without direct authority.
• Strong understanding of modern product development and delivery practices.
• Exceptional problem-solving, analytical, and process-improvement capabilities, with experience identifying root causes and execution friction and translating findings into practical, scalable improvements.
• Experience developing operational metrics, reporting frameworks, and business insights.
• Strong communication, facilitation, and stakeholder management skills.
• Hands-on experience with product planning, work management, reporting, analytics, and workflow automation tools, with the ability to design scalable workflows, reporting structures, templates, and operating standards.
• Experience with Smartsheet and Atlassian is strongly preferred; experience with Aha!, Power BI, Microsoft 365 suite, or comparable enterprise platforms is an asset.

Benefits

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

Tagged as: Power BI