Manager of People Operations – Employee Experience

Role Overview

The Manager of People Operations – Employee Experience leads the administration and continuous improvement of employee lifecycle processes across KIPP Capital Region, ensuring an exceptional employee experience, operational excellence, and compliance.

What You Will Do

Lead and manage all employee lifecycle processes, including onboarding, offboarding, employee records management, employment transactions, compliance administration, and employee support services.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of federal, state, and local employment laws, HR compliance requirements, employee recordkeeping practices, and confidentiality standards, with experience managing employee lifecycle processes and administering HR systems.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, Organizational Leadership, Public Administration, or a related field from an accredited college or university
• Minimum of five (5) years of progressively responsible experience in Human Resources, People Operations, Employee Services, Human Capital Management, or a related field
• Demonstrated experience managing employee lifecycle processes, including onboarding, offboarding, employee records management, employment transactions, compliance administration, and employee support services
• Experience administering HR systems and employee databases, preferably UKG, including employee data management, reporting, troubleshooting, and system support
• Experience leading complex operational processes, projects, and annual workforce initiatives such as employee renewals, staffing transitions, onboarding campaigns, or workforce planning activities
• Experience collaborating cross-functionally with leaders, Payroll, Finance, Talent Acquisition, Information Technology, and external vendors in a fast-paced and customer-service-oriented environment
• Strong understanding of federal, state, and local employment laws, HR compliance requirements, employee recordkeeping practices, and confidentiality standards
• Advanced proficiency in Microsoft Office Suite, Google Workspace, HRIS platforms, and workforce management systems, with strong capabilities in data analysis, reporting, and process improvement

Benefits

• Industry-leading medical, dental, and vision coverage
• Aggressive employer 403(b) contribution match
• Childcare benefits
• Unparalleled work/life integration
• Casual dress code
• Relocation stipend (conditions apply)