Role Overview
The Director, Global Field Enablement owns enablement strategy and the operating model across the full GTM and post-sale lifecycle, from pipeline generation through renewal and expansion. This role partners closely with GTM Operations, Sales, Business Development, Customer Success, Partnerships, Product, Product Marketing, and RevOps to keep GTM teams faster, more effective, and always learning.
What You Will Do
The Director will design and deliver enablement across the full customer lifecycle, including certification and manager-led coaching. They will also lead planning and execution of product launches, developing launch plans, GTM enablement materials, and training to drive adoption and revenue.
Why It Might Be a Fit
This role requires a strategic leader with a vision for global field enablement, able to set and own enablement strategy across the full customer lifecycle and influence cross-functional VPs. The ideal candidate will have 10+ years in enablement, L&D, PMM, or related roles spanning at least two customer-facing functions, and experience managing and developing high-performing teams.
Requirements
- 10+ years in enablement, L&D, PMM, or related roles spanning at least two customer-facing functions
- 5+ years managing and developing high-performing teams
- 5+ years in subscription/SaaS, preferably a hyperscale cloud-native platform
- Experience piloting or scaling AI-enabled tools
- Strong point of view on GTM methodology and how CS, Sales, Business Development, Marketing, and Partnerships work together
Benefits
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits
To apply for this job please visit www.klaviyo.com.

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