Senior Product Manager, Growth (PLG)

On Site Full TimeBoston, Massachusetts, United StatesKlaviyo

Role Overview

Klaviyo’s Growth, Billing & Monetization team is responsible for making it easier for businesses to discover, adopt, and grow with Klaviyo. The Senior Product Manager will own key initiatives that help customers move from initial signup to activation, discover and adopt additional capabilities, and expand their relationship with Klaviyo through intuitive self-service experiences.

What You Will Do

The Senior Product Manager will own key product-led growth initiatives across the customer lifecycle, including signup, onboarding, activation, conversion, retention, and expansion, with a focus on improving customer experience and driving measurable business outcomes.

Why It Might Be a Fit

The ideal candidate will have 3–5+ years of product management experience, ideally with a track record of driving product-led growth, activation, conversion, or monetization within a B2B SaaS or subscription-based business.

Requirements

  • 3–5+ years of product management experience
  • Ideal with a track record of driving product-led growth, activation, conversion, or monetization within a B2B SaaS or subscription-based business
  • Strong product and UX instincts
  • Ability to simplify complex customer journeys and build intuitive, high-quality experiences that drive adoption and engagement
  • Understanding of the fundamentals of product-led growth and experience improving meaningful business metrics through product improvements
  • Highly analytical and comfortable defining success metrics, interpreting behavioral data, identifying opportunities, and using experimentation to inform product decisions
  • Customer-first mindset and ability to leverage research, feedback, and product usage insights to understand customer needs and inform the product roadmap

Benefits

  • Participation in the company’s annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
  • Comprehensive range of health, welfare, and wellbeing benefits based on eligibility

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To apply for this job please visit www.klaviyo.com.

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