Deal Desk Analyst

Role Overview

We are searching for a detail-oriented Deal Desk Analyst with exceptional customer service skills to join our dynamic global Revenue Operations team. This individual will help build up our Deal Desk team and provide expert deal analysis and evaluation to ensure optimal deal structure, pricing, and terms to maximize revenue.

What You Will Do

The Deal Desk Analyst will provide guidance and support to the Sales and Customer Success teams as they build business cases for exception requests, identify and report on the need for policy and process changes, and measure and report on key performance indicators to track the progress, effectiveness and efficiency of Deal Desk operations.

Why It Might Be a Fit

This role requires cross-functional collaboration with Legal, Finance, Order Processing, Global Sales and Customer Success teams, an exceptional understanding of sales processes, legal contract constructs, and a passion for achieving operational excellence, revenue optimization and delivering exceptional customer service.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field
• 2 years minimum Deal Desk experience in a SaaS company
• Proficiency with Salesforce, CPQ and Excel
• Exceptional analytical abilities and relentless attention to detail
• Energetic self-starter with a ‘Sales/Customer Success Friendly’ mentality
• Ability to handle stress with a positive, calm and data-driven approach

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses

Tagged as: Deal Desk