P-Staff Customer Success Manager, UK

Role Overview

As a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organisation. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation.

What You Will Do

Drive Strategic Customer Success, Value realization, Navigate Complex Organizations, Leverage Partner Ecosystems, Harness Data & Analytics, Master the Message, Command the Platform, Manage Renewals & Forecasting.

Why It Might Be a Fit

Grit & Determination, Curiosity, Team-Oriented Mindset, Prioritisation, Experience managing multiple customers at a time while focusing on attention to detail and delivering results across multiple initiatives.

Requirements

• Customer obsession and resilience
• Curiosity
• Team-oriented mindset
• Prioritisation
• Experience managing multiple customers

Benefits

• Dental insurance
• Vision insurance
• Tableau
• SFDC
• Clari
• Hex