Senior Sales Operations Coordinator

Role Overview

The Senior Sales Operations Coordinator is responsible for driving operational excellence across the service operations, business development, and proposal functions. This role partners closely with the Director of Customer Service and Business Development Manager to lead proposal execution, CRM governance, analytics, process optimization, automation initiatives, and cross-functional coordination.

What You Will Do

You will independently manage complex proposals and bid activities for multiple concurrent opportunities ranging from $100K to $2.0M+, ensuring compliance with customer requirements, internal governance, and submission deadlines. You will lead proposal strategy, planning, scheduling, stakeholder engagement, and submission execution to deliver accurate, complete, high-quality customer submissions on time.

Why It Might Be a Fit

You will have strong analytical, business process management, and problem-solving skills, with the ability to interpret complex data, identify trends, and translate findings into actionable business recommendations. You will have experience with CRM systems, reporting solutions, and workflow automation platforms required. You will have experience supporting complex capital equipment, automation, engineering, manufacturing, or technology sales environments preferred.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or a related field
• 2–5 years of experience in Sales Operations, Business Operations, Bid Management, Proposal Management, Commercial Excellence, Business Analytics, or Project Coordination
• Strong analytical, business process management, and problem-solving skills
• Advanced proficiency with CRM systems (Salesforce preferred), Power BI, Microsoft Excel, reporting platforms, and business intelligence tools
• Experience with workflow automation, AI-enabled tools, and process optimization initiatives

Benefits

• Flexible work environment that supports your work-life balance
• Paid time off for parental leave and 22+ days off for personal time and holidays
• Medical, dental, and vision insurance plans with FSA or HSA options
• 401(k) plan with a company match up to six percent
• Company-paid benefits, including vision insurance, short and long-term disability, and basic life insurance plans, and educational and employee assistance programs