Global Director People Operations & Experience

Role Overview

The Global Director People Operations & Experience will lead our HR service delivery function, our core HR team and first line of contact for all our employees ensuring efficient and effective HR operations that support our global workforce.

What You Will Do

Work with local P&C Ops leads to resolve complex issues, Collaborate with other functions as P&C representative for process improvements, implementations, audits and other cross functional initiatives, Define and evolve the global People Operations service delivery model, including tiered support, self-service, and escalation frameworks.

Why It Might Be a Fit

Strong understanding of HR service delivery best practices, Strong understanding of operations in USA and European contexts, Strong knowledge of US and European labor laws and regulations, Excellent leadership, communication, and interpersonal skills, Ability to work effectively in a remote, dynamic environment, Strong analytical and problem-solving skills.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred
• Minimum of 10 years of experience in HR, with at least 5 years in a global leadership role
• Experience leading HR transformation, AI adoption, and process automation initiatives
• Expertise in optimizing Workday as the HR platform and best practice process design
• Experience in payroll operations and mobility
• Strong understanding of HR service delivery best practices
• Strong understanding of operations in USA and European contexts
• Strong knowledge of US and European labor laws and regulations
• Excellent leadership, communication, and interpersonal skills
• Ability to work effectively in a remote, dynamic environment
• Strong analytical and problem-solving skills

Benefits

• Competitive Medical, Dental and Vision insurance
• The option to enroll in 401K matching program
• Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year
• Fun, casual, and flexible work environment