CRM and Sales Operations Lead

Role Overview

The CRM & Sales Operations Lead will develop capabilities across the company, ensuring reliable data, effective processes, and informed decision-making. The role involves working closely with Sales, Marketing, Finance, and Service departments to improve sales operations and contribute to KSAT’s growth.

What You Will Do

The responsibilities include owning and developing the Dynamics 365 CRM platform, driving CRM adoption, ensuring data quality, and supporting CRM-related projects. Additionally, the role involves optimizing sales operations, developing sales processes, and creating dashboards for management and sales teams.

Why It Might Be a Fit

The ideal candidate is motivated by creating structure, improving ways of working, and helping teams make better use of systems and information in their daily work. The role requires strong problem-solving skills, good communication skills, and the ability to translate data into actionable insights.

Requirements

• Experience in a Sales Operations, Revenue Operations, CRM Management, or similar business operations role
• Strong hands-on experience with Microsoft Dynamics 365 CRM and Power BI
• Solid understanding of sales processes, pipeline management, and forecasting
• Strong problem-solving skills with a structured and proactive mindset
• Good communication skills and the ability to translate data into actionable insights

Benefits

• A unique opportunity to contribute to some of the world’s most exciting space programs and missions
• A key role in shaping KSAT’s future CRM strategy and roadmap
• An international working environment with highly skilled and dedicated colleagues
• A flexible and collaborative work environment focused on teamwork and achievements
• The opportunity to build a long-term career with a financially strong and growing company