Customer Experience Lead

Role Overview

Join our team to achieve your full career potential as a Customer Experience Lead. We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine. As a Team Leader, you will be part of a winning team that provides a unique and memorable shopping experience to every customer.

What You Will Do

Act as a stylist to build a personalized wardrobe to the customer, develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends, monitor sales targets frequently and take the required actions to influence the store’s results, perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean, open and close the store as required.

Why It Might Be a Fit

The people who thrive with us have contagious passion for fashion and customer service, experience as a team leader or sales trainer, desire to develop a career in retail, strong selling and customer service skills.

Requirements

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance