Role Overview
As a Customer Success Manager, you will build your customer base, ensure a good overview of the entire customer lifecycle, and accompany the onboarding process of our technology for new partners and customers.
What You Will Do
Your tasks will include building your customer base, taking care of your customers at the airport, ensuring they become more successful and satisfied with our technology, and actively supporting in challenges like flight cancellations.
Why It Might Be a Fit
You will have the right instinct for what your customers need, provide valuable input for the development of our technology, and work closely with our internal teams to ensure customer feedback and new requirements quickly find their way into the development of our solution.
Requirements
- Study or training in the airline/hotel industry or a similar field
- At least 2 years of professional experience, preferably in account management/customer service
- Language skills – the more, the better!
- Developed communication skills and negotiation skills
- Openness, willingness to travel, and visiting customers
- Analytical thinking and understanding of complex processes
- Positive mindset
Benefits
- Attractive bonus system
- Flexibility
- Growth & Career Opportunities
- Central location
- Further education
- 50 € monthly benefit
- Recovery support
- Birthday off
To apply for this job please visit linkedin.com.
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