User and Platform Operations-Country PIC-Product Operations-Vietnam

Role Overview

Manage end-to-end onsite traffic operations for optimal traffic distribution and user experience. Plan and execute traffic allocation strategies through user segmentation, governance controls, and audience targeting to maximize reach and conversion.

What You Will Do

Drive engagement growth and product improvement through A/B testing, data experimentation, and close collaboration with venture teams and regional stakeholders. Analyze traffic performance data across channels and touch points, diagnosing root causes of traffic drops, underperformance, and funnel leaks.

Why It Might Be a Fit

Strong problem-solving mindset with the ability to diagnose complex traffic and operational issues and propose structured solutions. Highly adaptable to changes in a fast-paced e-commerce environment, comfortable pivoting strategies based on evolving business needs and market conditions.

Requirements

• Proficient in English (written and spoken) for effective cross-border and cross-functional communication.
• Excellent stakeholder management skills, with the ability to align diverse teams across local and regional organizations toward shared goals.
• Strong organizational skills with the ability to manage multiple workstreams, priorities, and deadlines simultaneously.
• Clear and effective communication skills, both written and verbal, to present data insights and recommendations to technical and non-technical audiences.
• Strong problem-solving mindset with the ability to diagnose complex traffic and operational issues and propose structured solutions.
• Highly adaptable to changes in a fast-paced e-commerce environment, comfortable pivoting strategies based on evolving business needs and market conditions.
• Strong proficiency in SQL for data extraction, manipulation, and reporting.
• Solid data analysis capabilities with experience in interpreting large datasets, building dashboards, and deriving actionable insights.
• Familiarity with analytics and visualization tools (e.g., Excel, data dashboards, or similar platforms).

Tagged as: Data Analysis, Data Visualization, Excel, SQL