Partner Success Manager, Manufacturer & Specialty Partnerships

Role Overview

Leap Health is building the industry’s only transparent infusion benefit. The Partner Success Manager is responsible for account management and implementation of new contracts.

What You Will Do

The role combines two responsibilities: account management and implementation. The Partner Success Manager will serve as the primary contact for assigned partners, run regular partner check-ins, and monitor partner performance.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in partner success, account management, or partner operations in specialty pharmacy, home or alternate-site infusion, pharmaceutical manufacturing, PBM, or healthcare services.

Requirements

• 5+ years in partner success, account management, or partner operations in specialty pharmacy, home or alternate-site infusion, pharmaceutical manufacturing, PBM, or healthcare services
• Proven experience implementing or onboarding partners or accounts, managing multiple launches at once on firm timelines
• Strong relationship skills, with comfort working with partner leadership and front-line operations teams
• Highly organized and detail-oriented, with experience managing contracts, pricing terms, or service-level obligations
• Experience working across clinical, operations, finance, and legal teams