Manager, People Operations

Role Overview

This role owns the day-to-day operational delivery of the employee lifecycle at Legora, from offer to exit. The Manager, People Operations will lead a distributed team of People Operations Specialists and build an AI-first way of operating.

What You Will Do

The Manager, People Operations will own the full employee lifecycle, operationally, and build AI-powered self-service experiences that help employees and managers find trusted answers and complete routine tasks.

Why It Might Be a Fit

This role requires 5+ years of experience in People Operations, including managing a team and delivering employee lifecycle services in a fast-growing, international company.

Requirements

• 5+ years in People Operations, including managing a team and delivering employee lifecycle services in a fast-growing, international company.
• A track record of running accurate, high-volume lifecycle operations across multiple markets, with strong knowledge of employee documentation, payroll inputs, benefits and leave administration.
• Experience running a People service desk or shared service, including request triage, service levels, workload management and escalation routes.
• Experience building or improving employee self-service and knowledge management, with a clear view of what makes guidance useful and easy to maintain.
• An AI-first approach to operations: you actively look for work that can be simplified, automated or delivered through AI, and can show measurable improvements in speed, quality or employee experience.
• An operator’s mindset: organised, detail-oriented and comfortable using service data to set priorities, plan capacity and hold a team accountable for delivery.
• Sound judgement on what belongs in routine operations and when to involve People Advisory, Employee Relations & Compliance, Total Rewards or Payroll.
• Clear communication, a strong service mindset and the ability to work effectively across Finance, Legal, IT and the wider People team.
• Fluency in English, which is our working language.