Role Overview
We’re looking for a practical, confident People Operations Lead to provide trusted HR advice and lead a small team. This is a hands-on role for someone comfortable taking complex employee relations matters from initial advice through to resolution, with minimal day-to-day guidance, while building leaders’ capability to manage their teams well.
What You Will Do
Independently manage complex employee relations cases end-to-end, including disciplinary matters, performance management, grievances and workplace investigations. Coach and advise leaders on fair, consistent and legally sound employment practices.
Why It Might Be a Fit
Significant experience independently managing complex ER matters, including investigations, grievances, performance and disciplinary processes. The judgement and confidence to manage cases with minimal supervision, while recognising when to escalate or seek specialist advice.
Requirements
- Significant experience independently managing complex ER matters, including investigations, grievances, performance and disciplinary processes.
- Experience leading, coaching or coordinating a small team, with the ability to set priorities and support consistent delivery.
- Credibility as a trusted HR partner to leaders, with a clear, balanced and practical approach to advice.
- Strong working knowledge of Australian employment law and the ability to apply it in a commercially aware, people-centred way.
- A sound understanding of WHS requirements and experience improving compliance, guidance or capability.
- Strong project management skills and a track record of taking HR initiatives through to completion.
- Experience in a fast-moving, complex or changing organisation, where priorities can shift and sound judgement matters.
- Experience with remuneration reviews, HR reporting and HRIS or people systems.
- A proactive, adaptable and solutions-focused approach, including the confidence to work across the People remit and bring in the right expertise when needed.
Benefits
- A vibrant, relaxed, yet professional culture
- Hybrid working arrangement to support work-life balance.
- Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work
- Generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
- An additional week’s Loyalty Leave each year after reaching 3 years of service
- Wellness initiatives with a strong focus on psychological safety
- Social groups such as our industry-leading Women in Technology group.
To apply for this job please visit jobs.smartrecruiters.com.

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