Role Overview
The Marketing Automation Manager owns end-to-end execution of Happen Bank’s multi-channel customer journeys across email, SMS, and push for Personal Loans, Collections, and DebtIQ in Salesforce Marketing Cloud (SFMC).
What You Will Do
Own the end-to-end build and execution of multi-channel customer journeys across email, SMS, and push in SFMC for Personal Loans, Collections, and DebtIQ.
Why It Might Be a Fit
You’ll help evolve our marketing capabilities from manual execution toward scalable automation, strengthening the journey architecture, deliverability strategy, and data flows that enable lifecycle programs to grow efficiently and reliably.
Requirements
- 4+ years of experience in marketing automation, lifecycle marketing, or a related field
- Bachelor’s degree or higher, or equivalent combination of education and experience
- Hands-on expertise with enterprise email service providers and marketing automation platforms, ideally Salesforce Marketing Cloud, with experience owning customer journeys end-to-end
- Strong SQL skills with the ability to independently translate segmentation and targeting logic into scalable audience definitions
- Strong understanding of deliverability fundamentals, including IP warming, domain reputation, and sender authentication, and how execution decisions affect long-term inbox performance
Benefits
- Medical, dental and vision plans for employees and their families
- 401(k) match
- Health and wellness programs
- Flexible time off policies for salaried employees
- Up to 16 weeks paid parental leave
To apply for this job please visit lendingclub.wd1.myworkdayjobs.com.
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