Sales Manager – Customer Success

Role Overview

The Manager – Revenue Operations will own the CRM, forecast, numbers behind every quota, and dashboards that leadership runs the business on. This includes working with sales leadership and segment managers, Account Executives, and team leaders across every segment, Finance on commissions, pricing, and approvals, and Presales and Customer Success.

What You Will Do

Day-to-day responsibilities include owning CRM administration, stage definitions, and data hygiene for the entire sales organization, maintaining the price book, approval matrix, and deal desk workflow, running the weekly forecast cadence across every segment, building and maintaining segment dashboards, operating quota, territory, and incentive plan calculations, delivering every commission cycle accurately and on time, and producing cohort, funnel, and productivity analysis for sales leadership.

Why It Might Be a Fit

The ideal candidate will have 9 to 11 years of experience in SaaS revenue or sales operations, hands-on CRM administration experience, a record of building quota and commission models, and advanced spreadsheet skills.

Requirements

• 9 to 11 years of experience in SaaS revenue or sales operations
• Hands-on CRM administration experience
• A record of building quota and commission models
• Advanced spreadsheet skills
• A graduate degree in any discipline