customer success manager louise

The Licorne Society has been commissioned by a growing startup to help them find a Customer Success Manager. The startup offers a dedicated pedagogical social network for schools, allowing all teachers and students to carry out all possible pedagogical activities, integrated into the framework of trust of the National Education, benefiting from all the company’s technology and a comprehensive support package.

Requirements

• Top 5 business school (PGE HEC, ESSEC, ESCP, EDHEC, emlyon)
• Graduate or 2-3 years of experience, ideally in challenging environments that push for excellence
• Excellent analytical spirit and project management skills
• Good listening and excellent relational skills, obsessed with customer satisfaction
• Excellent written and oral communication skills, able to explain complex topics in simple terms and adapt their speech to different users
• Interest in the education sector and/or new technologies

Benefits

• Weekly training sessions
• Convivial moments: shared breakfasts twice a week, Friday afterworks, two annual evening events in exceptional locations