Role Overview
The company is looking for a Customer Success Manager to take up the challenge of scalability at a very large scale. The role involves integrating the ‘Product and Implementation’ team, combining autonomous implementation of a school establishment perimeter, and developing key skills for the company’s development.
What You Will Do
The responsibilities include setting up, training, following up, and retaining a portfolio of school establishments on the company’s 3 product offers, as well as involvement in marketing and product strategy.
Why It Might Be a Fit
The company offers a dedicated pedagogical social network for schools, and the role requires a fine knowledge of the terrain, understanding of technical constraints, prioritization of requested features, and defense of strategic choices.
Requirements
- 5+ years of experience in customer success or a related field
- Proven track record of success in a similar role
- Strong understanding of educational technology and pedagogy
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
To apply for this job please visit recruiterflow.com.
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