Role Overview
Provides operational leadership for a group of client service professionals, responsible for client service in their domain. The role requires expert knowledge of IQVIA products and the client service representative field, as well as experience in developing and managing others.
What You Will Do
Plans and directs resources to ensure client satisfaction, consults with clients on IQVIA products and services, and builds and develops leadership within a client service team.
Why It Might Be a Fit
The ideal candidate will have experience developing and managing others, strong communication skills, and project management experience in overseeing complex, multi-discipline projects.
Requirements
- Bachelor’s Degree
- Nine (9) years related work experience
- Two (2) years experience as an IQVIA Client Service Rep
- Expert knowledge of IQVIA products
- Experience developing and managing others
- Business acumen (knowledge of the pharmaceutical industry)
- Change management/process analysis skills
- Strong communication skills
- Project management experience
- Managerial skills
- Knowledge of IQVIA databases and report creation process
To apply for this job please visit www.careers-page.com.
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