Strategic Partner Success Manager, Business Development

Role Overview

The Strategic Partner Success Manager is responsible for managing and growing relationships with LifeStance’s largest patient referral sources. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work hand-in-hand with cross-functional leadership to grow our referral base.

What You Will Do

Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance. Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings.

Why It Might Be a Fit

The ideal candidate will have 7+ years of account management and/or business development experience, preferably in healthcare services, and a proven track record of growing a book of business and successfully achieving targets.

Requirements

• Bachelor’s degree in business, marketing, healthcare or a related field
• 7+ years of account management and/or business development experience
• Experience working in the behavioral health industry is preferred
• Proficient in Microsoft Office Suite, including Excel and PowerPoint
• Proven track record of growing a book of business and successfully achieving targets
• Analyzing structured and unstructured data to draw actionable conclusions, prioritize time and resources, and implement process changes
• Passionate about mental healthcare and LifeStance’s mission
• Excellent communication and organizational skills
• Detail oriented
• Cross functional collaboration
• Solution focused
• Proactive self-starter
• Building positive team culture
• Self-awareness
• Effective listener
• Ability to set realistic expectations while still meeting customer needs
• Open to receiving constructive feedback
• Navigating conflict and tradeoffs between personal targets and broader business objectives

Benefits

• Medical
• Dental
• Vision
• AD&D
• Short and long-term disability
• Life insurance
• 401k retirement savings with employer match
• Paid parental leave
• Paid time off
• Holiday pay
• Employee Assistance Program