Customer Operations (Bilingual Spanish)

Role Overview

As a Retail/Customer Operations team member at Light, you will play a key role in ensuring a seamless experience for our customers in deregulated energy markets.

What You Will Do

Serve as the primary point of contact for customer inquiries, troubleshoot and resolve customer issues, support retail energy operations, and analyze customer interactions.

Why It Might Be a Fit

You will bring a bilingual (Spanish/English) with excellent communication skills, prior experience in retail energy customer service or operations, and strong problem-solving skills.

Requirements

• Bilingual (Spanish/English)
• Prior experience in retail energy customer service or operations
• Strong problem-solving skills
• Ability to handle complex customer issues with professionalism
• Proactive and analytical mindset