Customer Success Manager – Turkish

Role Overview

The Customer Success Manager partners with Account Directors to achieve a significant return on investment and drive business success with LinkedIn Talent Solutions. The CSM collaborates with the account team to focus on post-sales stages, managing customer relationships and partnering with the Account Director to maximize customer value.

What You Will Do

Manage customer experience, travel to market to spend in-person time with customers, collaborate with account team to understand customer objectives, and deliver meaningful customer meetings.

Why It Might Be a Fit

The ideal candidate will have 2+ years of Customer Success, Account Management, Consulting, Talent Acquisition, and/or Sales experience, fluency in Turkish language, and strong verbal and written communication skills.

Requirements

• 2+ years of Customer Success, Account Management, Consulting, Talent Acquisition and/or Sales
• Fluency in Turkish language
• Experience in analyzing data, trends and client information to identify product or service growth opportunities
• Recruitment and/or Employer Branding or other applicable HR / Talent experience
• Strong verbal and written communication skills and technical aptitude
• Excellent organizational, project management, and time management skills
• Proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint) and team collaboration tools (Sharepoint, Teams, etc.)
• Experience in using CRM software (preferably Microsoft Dynamics)
• Ability and openness to thrive in ambiguity
• Excellent interpersonal skill with ability to build authentic business relationships and deal effectively with relational challenges as they come up
• Ability and drive to work independently and to collaborate across the business and functions with various stakeholders
• Ability to work independently and collaborate cross-functionally

Tagged as: Excel, Microsoft Dynamics, Project Management