Role Overview
The Senior Customer Success Manager is a strategic advisor and AI-savvy partner to our customers, helping them unlock measurable value from LinkedIn Hiring Solutions. This role blends customer advocacy, data-driven insights, and enablement to drive adoption, retention, and growth.
What You Will Do
As a CSM you will be tasked with serving as a Customer Champion and Advocate, helping Customers realize value from their investment, partnering on customer retention and expansion, and driving Customer Success & Retention, acting as a Strategic Advisor, delivering Insights & Best Practices, and more.
Why It Might Be a Fit
This role requires 5+ years of experience in Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management, business fluency in Dutch and English, and preferred qualifications such as recruiting or other applicable talent experience.
Requirements
- 5+ years of experience in Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
- Business Fluency in Dutch and English
- Bachelor’s degree or equivalent practical experience
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa sponsorship
- Relocation assistance
To apply for this job please visit jobs.smartrecruiters.com.
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