Role Overview
Join our Customer Experience organization as a Sr. Customer Success Manager (CSM)-Strategic/Enterprise, serving as the primary guide and strategic partner for customers throughout their entire lifecycle.
What You Will Do
Strategic Partnership, Relationship Management, Retention & Growth, Cross-Functional Advocacy, Value Realization.
Why It Might Be a Fit
Highly visible role where you will blend relationship-building, creative problem-solving, and a growth-oriented mindset to directly impact LinkSquares’ retention and revenue goals.
Requirements
- 5+ years of proven experience handling and negotiating renewals, upsells, and cross-sells in a high-performance SaaS environment.
- Ability to build strategic relationships at various levels, both internally and externally.
- Experience with Salesforce, Gong.io, Outreach, and Catalyst (or similar CRM/CS tools).
- Must be highly organized, process-oriented, and capable of working to strict targets and deadlines.
Benefits
- medical, dental, and vision insurance
- 401k retirement plan with a company match
- equity awards
- flexible paid time off
- generous parental leave
- life and disability insurances
To apply for this job please visit linksquares.com.
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